Dealing with Difficult People Certificate at Age Concern (Nottingham And Nottinghamshire)

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Course details

How long is the course?
1 day

Attendance pattern
Short Courses

Course qualification
Certificate in Dealing with Difficult People

When does the course begin?
This course last started on 24-Nov-08, 28-May-09

Please contact the college to enquire about new start dates.

Timetable
Monday or Thursday 10.00 - 13.00

Course info
This course outlines tried and tested methods for dealing with the most common types and would benefit anyone who works with people on either a daily or intermittent basis. Sessions will include identifying the most common types; developing effective strategies; self preservation; feelings, thoughts and behaviours; keeping control.

How much will it cost?
£65 per person (inclusive of VAT); Price includes handouts and refreshments

Where is the course held? (view on a map)
Age Concern Nottingham And Nottinghamshire
Bradbury House
12 Shakespeare Street
Nottingham
Nottinghamshire
NG1 4FQ

Venue details
This venue is wheelchair accessible and has easy access by public transport. Due to its City Centre location, there are plenty of cafes and shops within the vicinity and adequate public parking facilities are close at hand. ACNN Training is committed to equal opportunities